You may contact our customer service team via email at [email protected] Our team is available from Saturday to Thursday between 9:00AM to 5:00PM.

In the instance where you are eligible for a refund, this will be made to your credit/debit card and will take approximately 7 working days depending on your bank.

We do not accept returns of goods once delivered. You may however choose to return the full order at the time of delivery without opening the package (or breaking the seal).

GMP are the official distributors of some of the biggest beverage producers in the world. All our goods are transported within a temperature-controlled environment ensuring the best quality is maintained throughout the supply chain process. All our products are 100% authentic.

Yes, we do. Our delivery team will call you once they have arrived at your location. If the building security does not give our team the access to the building, you will be required to meet our delivery team in the lobby of the building to accept your delivery. Please note if you fail to meet our delivery team we will take your order back as returned .

Due to the nature of the product, we can only deliver to your home address.

All orders include the 5% VAT and 30% Municipality Fee being delivered.

Please contact our team via email [email protected] or call +971 2 671 4400 and we will assist you.

If there is an issue during the ordering process, please contact our team via email [email protected] or call +971 2 671

If you click “My Account” on the top menu bar it will take you to your account dashboard. From your account dashboard you will be able view your account and order history.